Skip to main content

Service

Security Awareness Training

Practical, role-based security awareness training that gives teams the recognition skills and reporting habits they need without overwhelming them with theory.

What We Cover

Coverage areas applied through manual validation and tool-assisted analysis.

  • Phishing and credential harvesting recognition
  • Social engineering and pretexting tactics
  • Secure password and MFA practices
  • Safe handling of sensitive data
  • Secure use of cloud and SaaS tools
  • Reporting suspicious activity
  • Role-specific guidance (engineering, finance, executive)

Deliverables

What you receive at the close of the engagement.

  • Tailored training session(s)
  • Reference materials for staff
  • Optional simulated phishing assessment
  • Engagement and recognition metrics
  • Recommendations for ongoing program improvement

Who This Service Is For

Organizations and product teams that most commonly engage us for this assessment.

  • Growing businesses
  • Corporate teams
  • Remote and hybrid workforces
  • Executive leadership
  • Engineering and product teams
  • Finance and operations teams
  • Customer support teams
  • New hire onboarding

When Organizations Typically Need This Assessment

Common moments in a product or compliance lifecycle where this assessment adds the most value.

  • Preparing for SOC 2 or ISO 27001 readiness
  • Onboarding a new cohort of employees
  • Following a phishing incident or near-miss
  • Rolling out MFA or new SaaS tooling
  • Establishing a formal security awareness program
  • Refreshing an existing program that has grown stale
  • Ahead of a customer or enterprise security review
  • In response to elevated targeting of executives

Program Phases

A typical engagement moves through the following phases. Exact durations vary with scope and complexity.

  1. Scope Definition

    Audience, objectives, and delivery format are agreed.

  2. Content Tailoring

    Sessions are adapted to your industry, tooling, and specific risks.

  3. Optional Baseline Phishing

    Authorized simulated phishing to establish a baseline of recognition and reporting.

  4. Delivery

    Live training sessions with practical, scenario-based examples.

  5. Reference Materials

    Staff reference materials distributed for ongoing reinforcement.

  6. Measurement

    Engagement, recognition, and reporting metrics captured where applicable.

  7. Debrief

    Summary and recommendations for leadership.

  8. Ongoing Improvement

    Recommendations for a sustained program: cadence, refreshers, and metrics.

Example Finding

Illustrative only. Not a real client engagement. Provided to convey the level of detail included in reports.

MEDIUMIllustrative example

Low Reporting Rate for Simulated Phishing

Business Impact
During a baseline simulated phishing exercise, click-through was moderate but reporting was very low, meaning attackers targeting real users would likely have prolonged undetected access to compromised accounts.
Recommendation
Introduce a one-click report button, communicate a clear no-blame reporting policy, celebrate high reporters, and re-measure quarterly to confirm reporting rate improves.

Frequently Asked Questions

Answers to the questions clients most often ask before engaging us for this assessment.

Who is the training designed for?

Sessions are tailored to the audience: general staff, engineering teams, finance, and executive leadership each receive role-relevant content.

How is the training delivered?

Live sessions (remote or on-site) with practical examples, followed by reference materials. Optional simulated phishing assessments can be added.

How long is a typical session?

Standard sessions are 45 to 90 minutes. Longer workshops and multi-session programs are available for larger organizations.

Do you offer simulated phishing?

Yes. Optional authorized phishing simulations can be included to measure baseline awareness and reporting behavior.

Do you provide engagement metrics?

Yes. When simulated phishing or reporting workflows are included, we provide engagement, recognition, and reporting metrics.

Can the content be tailored to our industry?

Yes. Content is adapted to your industry, tooling, and specific risks (for example SaaS, healthcare, or financial services).

Is this suitable for compliance requirements?

Yes. Training supports common security awareness expectations found in SOC 2, ISO 27001, and similar frameworks. Compliance sign-off should be confirmed with your auditor.

Do you sign NDAs?

Yes. Mutual NDAs are signed before sensitive information about your environment is exchanged.